Read Say What!? Communicate with Tact and Impact: What to Say to Get Results at Any Point in an Audit

Say What!? Communicate with Tact and Impact: What to Say to Get Results at Any Point in an Audit

Ann M Butera

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Description:This book addresses the important role of communication within the context of performing an audit, project, or review (i.e., planning, detailed testing, and reporting).Intended for audit, information security, enterprise, and operational risk professionals at all levels, including those just starting out, Say What!? Communicate with Tact and Impact: What to Say to Get Results at Any Point in an Audit contains an array of practical and time-tested approaches that foster efficient and effective communication at any point during an engagement.The practical and memorable techniques are culled from author Ann M. Butera's CRP experience as a trusted advisor who has taught thousands of professionals how to develop and hone their interpersonal, communication, and empathic skills. Those familiar with the Five Tier Competency ModelTM she developed will recognize these techniques as a deep dive on the competencies comprising Tier 3: Project Management and Tier 5: Managing Constituent Relations.The author discusses the following behaviors in one's dealings with executives, process owners, control performers, and colleagues:Demonstrating executive presenceBecoming the trusted advisorInfluencing othersCommunicating with tact, confidence, and impactFacilitating productive meetings and discussionsOvercoming resistance and objectionsManaging and resolving conflictKnowing when to let a topic go and move onThis book is a guide for professionals who want to interact proactively and persuasively with those they work with, audit, or review. It describes techniques that can be used during virtual, in-person, telephone, or video conferences (as opposed to emails, workpapers, and reports). It provides everyone (newer associates in particular) with the interpersonal skills needed to (1) develop and build relationships with their internal constituents and clients, (2) facilitate conversations and discussions before and during meetings, and (3) handle impromptu questions with confidence and executive presence and make positive first impressions.The topics and techniques discussed are accompanied by case studies, examples, and exercises to give the readers the opportunity to develop plans to bridge the gap between theory and practice. The readers can use the book as a reliable resource when subject matter experts or training guides are not readily available.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Say What!? Communicate with Tact and Impact: What to Say to Get Results at Any Point in an Audit. To get started finding Say What!? Communicate with Tact and Impact: What to Say to Get Results at Any Point in an Audit, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

Pages: 208

Format: PDF, EPUB & Kindle Edition

Publisher: CRC Press

Release: 2021

ISBN: 100043043X

Description: This book addresses the important role of communication within the context of performing an audit, project, or review (i.e., planning, detailed testing, and reporting).Intended for audit, information security, enterprise, and operational risk professionals at all levels, including those just starting out, Say What!? Communicate with Tact and Impact: What to Say to Get Results at Any Point in an Audit contains an array of practical and time-tested approaches that foster efficient and effective communication at any point during an engagement.The practical and memorable techniques are culled from author Ann M. Butera's CRP experience as a trusted advisor who has taught thousands of professionals how to develop and hone their interpersonal, communication, and empathic skills. Those familiar with the Five Tier Competency ModelTM she developed will recognize these techniques as a deep dive on the competencies comprising Tier 3: Project Management and Tier 5: Managing Constituent Relations.The author discusses the following behaviors in one's dealings with executives, process owners, control performers, and colleagues:Demonstrating executive presenceBecoming the trusted advisorInfluencing othersCommunicating with tact, confidence, and impactFacilitating productive meetings and discussionsOvercoming resistance and objectionsManaging and resolving conflictKnowing when to let a topic go and move onThis book is a guide for professionals who want to interact proactively and persuasively with those they work with, audit, or review. It describes techniques that can be used during virtual, in-person, telephone, or video conferences (as opposed to emails, workpapers, and reports). It provides everyone (newer associates in particular) with the interpersonal skills needed to (1) develop and build relationships with their internal constituents and clients, (2) facilitate conversations and discussions before and during meetings, and (3) handle impromptu questions with confidence and executive presence and make positive first impressions.The topics and techniques discussed are accompanied by case studies, examples, and exercises to give the readers the opportunity to develop plans to bridge the gap between theory and practice. The readers can use the book as a reliable resource when subject matter experts or training guides are not readily available.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Say What!? Communicate with Tact and Impact: What to Say to Get Results at Any Point in an Audit. To get started finding Say What!? Communicate with Tact and Impact: What to Say to Get Results at Any Point in an Audit, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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