Description:重塑你的业务来达到像苹果公司一样的客户体验和利润苹果零售店比其他零售商每平方英尺能赚更多的钱。苹果的成功和强烈的客户忠诚的核心,不仅仅是“近乎疯狂般优异”的产品,还有优异的员工,他们被授权和激励,创造着无与伦比的客户体验。在本书中,国际畅销书作家卡迈恩•加洛详述了苹果体验这个对顾客的完整承诺背后的原则和实践,并阐述了你的品牌如何通过提供同样高标准的服务来实现超凡的结果。卡迈恩•加洛访问了从各个方面研究苹果公司的人士,并且亲身花费数百小时观察苹果零售店的销售区域和学习苹果的愿景及理念。通过使用这些来源的见解和数据,他将苹果以客户为中心的模式作出划分并提出以三个方面为重点的行动计划。鼓舞你的内部员工,通过培训、支持和沟通创造一个“反馈回路”来提高各个层次的表现。服务你的外部客户,通过充满魅力的品牌故事,以及掌握苹果五步服务法(A-接近,P-探询,...(展开全部)We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with To experience Apple: The secret of success of Apple's retail stores(Chinese Edition). To get started finding To experience Apple: The secret of success of Apple's retail stores(Chinese Edition), you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.
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To experience Apple: The secret of success of Apple's retail stores(Chinese Edition)
Description: 重塑你的业务来达到像苹果公司一样的客户体验和利润苹果零售店比其他零售商每平方英尺能赚更多的钱。苹果的成功和强烈的客户忠诚的核心,不仅仅是“近乎疯狂般优异”的产品,还有优异的员工,他们被授权和激励,创造着无与伦比的客户体验。在本书中,国际畅销书作家卡迈恩•加洛详述了苹果体验这个对顾客的完整承诺背后的原则和实践,并阐述了你的品牌如何通过提供同样高标准的服务来实现超凡的结果。卡迈恩•加洛访问了从各个方面研究苹果公司的人士,并且亲身花费数百小时观察苹果零售店的销售区域和学习苹果的愿景及理念。通过使用这些来源的见解和数据,他将苹果以客户为中心的模式作出划分并提出以三个方面为重点的行动计划。鼓舞你的内部员工,通过培训、支持和沟通创造一个“反馈回路”来提高各个层次的表现。服务你的外部客户,通过充满魅力的品牌故事,以及掌握苹果五步服务法(A-接近,P-探询,...(展开全部)We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with To experience Apple: The secret of success of Apple's retail stores(Chinese Edition). To get started finding To experience Apple: The secret of success of Apple's retail stores(Chinese Edition), you are right to find our website which has a comprehensive collection of manuals listed. Our library is the biggest of these that have literally hundreds of thousands of different products represented.