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Measuring Performance in Public and Nonprofit Organizations (Jossey-Bass Nonprofit and Public Management)

Theodore H. Poister

4.9/5 (11381 ratings)

Description:In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a "Charity" Channel review:http: //charitychannel.com/publish/templates/...We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Measuring Performance in Public and Nonprofit Organizations (Jossey-Bass Nonprofit and Public Management). To get started finding Measuring Performance in Public and Nonprofit Organizations (Jossey-Bass Nonprofit and Public Management), you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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ISBN: 078796803X

Description: In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a "Charity" Channel review:http: //charitychannel.com/publish/templates/...We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Measuring Performance in Public and Nonprofit Organizations (Jossey-Bass Nonprofit and Public Management). To get started finding Measuring Performance in Public and Nonprofit Organizations (Jossey-Bass Nonprofit and Public Management), you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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Measuring Performance in Public and Nonprofit Organizations (Jossey-Bass Nonprofit and Public Management)

Measuring Performance in Public and Nonprofit Organizations (Jossey-Bass Nonprofit and Public Management)

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