Read Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision

Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision

Nancy Summers

4.9/5 (22863 ratings)

Description:An essential guide for those charged with supervision of nonclinical staffin programs, agencies, and units within social service organizations"As someone who has worked in social service agencies, consulted with hundreds of them, and who teaches social service professionals, Ms. Summers knows the issues faced by agencies firsthand. From this experience she has compiled a thoughtful and well-organized text that identifies the principles of effective supervision."--Samuel Knapp, EdD Director of Professional Affairs, Pennsylvania Psychological AssociationFrom the ForewordThe care of patients and clients of social service agencies is increasingly being performed by paraprofessionals or professionals with little experience. While there are many books written about giving quality clinical supervision, there is very little on supervising the least experienced frontline nonclinical and clinical staff to teach and promote positive and effective interaction with clients, and provide staff support and training that elevates quality care, improves job satisfaction, and minimizes staff turnover.Based on author Nancy Summers' many years of working with troubled social service agencies, "Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision" fills this need and offers numerous ideas for securing the best care for those served by social service agencies.Common problems faced by agencies are examined with regard to employee behavior and wellness, including staff teamwork, how to build healthy staff/client relationships, and the identification and prevention of routine disrespect of clients and their needs. Diagnostic techniques are presented for identifying these problems, as well as remedies and prevention programs that can be put in place without great expense.Filled with interviews and numerous case examples, "Managing Social Service Staff for Excellence" offers a step-by-step process for: creating good preventive measures to counteract negative practices that can occur; developing robust commitment and enthusiasm; and getting back on the right track after unfortunate incidents have taken place.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision. To get started finding Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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ISBN: 1118089510

Description: An essential guide for those charged with supervision of nonclinical staffin programs, agencies, and units within social service organizations"As someone who has worked in social service agencies, consulted with hundreds of them, and who teaches social service professionals, Ms. Summers knows the issues faced by agencies firsthand. From this experience she has compiled a thoughtful and well-organized text that identifies the principles of effective supervision."--Samuel Knapp, EdD Director of Professional Affairs, Pennsylvania Psychological AssociationFrom the ForewordThe care of patients and clients of social service agencies is increasingly being performed by paraprofessionals or professionals with little experience. While there are many books written about giving quality clinical supervision, there is very little on supervising the least experienced frontline nonclinical and clinical staff to teach and promote positive and effective interaction with clients, and provide staff support and training that elevates quality care, improves job satisfaction, and minimizes staff turnover.Based on author Nancy Summers' many years of working with troubled social service agencies, "Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision" fills this need and offers numerous ideas for securing the best care for those served by social service agencies.Common problems faced by agencies are examined with regard to employee behavior and wellness, including staff teamwork, how to build healthy staff/client relationships, and the identification and prevention of routine disrespect of clients and their needs. Diagnostic techniques are presented for identifying these problems, as well as remedies and prevention programs that can be put in place without great expense.Filled with interviews and numerous case examples, "Managing Social Service Staff for Excellence" offers a step-by-step process for: creating good preventive measures to counteract negative practices that can occur; developing robust commitment and enthusiasm; and getting back on the right track after unfortunate incidents have taken place.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision. To get started finding Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision

Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision

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