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Managing the Twenty-First Century Reference Department: Challenges and Prospects

Linda S. Katz
4.9/5 (22334 ratings)
Description:Learn the skills needed to update and manage a reference department that efficiently meets the needs of clients today--and tomorrow!Managing the Twenty-First Century Reference Department: Challenges and Prospects provides librarians with the knowledge and skills they need to manage an effective reference service. Full of useful and practical ideas, this book presents successful methods for recruiting and retaining capable reference department staff and management, training new employees and adapting current services to an evolving field. Expert practitioners address the changing role of the reference library worker and how longstanding traditions and practices can be re-evaluated and re-applied. The information in this book is ideal for librarians and students of library studies looking to take their skills to the next level.Reference departments continue to evolve as the number of applicants qualified to run them declines. Managing the Twenty-First Century Reference Department: Challenges and Prospects explores the dynamics of leadership and management as well as a variety of other characteristics needed in a Head of Reference. It recognizes the increasing need for visionary leaders who can deal with shrinking budgets, soaring costs, expensive electronic resources, and high user expectations and provides you with practical advice on finding, training, and keeping these individuals.In addition to the training and recruitment techniques documented in this book, you will find extensive information on:setting and achieving goalscreating and maintaining a positive work environmenthow to deliver quality serviceshow to improve job satisfaction for library staffproblem solving strategiesthe importance of communicationmaking your reference department task- and employee-centeredManaging the Twenty-First Century Reference Department: Challenges and Prospects also provides an inside look at Oregon State University's Valley Library's new management model. The library's information professionals detail this new model's current function, potential hazards, and multiple advantages. The user-friendly information documented in this chapter and in the book as a whole makes Managing the Twenty-First Century Reference Department: Challenges and Prospects an essential read for any librarian or student of library studies looking to meet the demands of an increasingly technical field.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Managing the Twenty-First Century Reference Department: Challenges and Prospects. To get started finding Managing the Twenty-First Century Reference Department: Challenges and Prospects, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.
Pages
136
Format
PDF, EPUB & Kindle Edition
Publisher
Routledge
Release
2014
ISBN
1317955560

Managing the Twenty-First Century Reference Department: Challenges and Prospects

Linda S. Katz
4.4/5 (1290744 ratings)
Description: Learn the skills needed to update and manage a reference department that efficiently meets the needs of clients today--and tomorrow!Managing the Twenty-First Century Reference Department: Challenges and Prospects provides librarians with the knowledge and skills they need to manage an effective reference service. Full of useful and practical ideas, this book presents successful methods for recruiting and retaining capable reference department staff and management, training new employees and adapting current services to an evolving field. Expert practitioners address the changing role of the reference library worker and how longstanding traditions and practices can be re-evaluated and re-applied. The information in this book is ideal for librarians and students of library studies looking to take their skills to the next level.Reference departments continue to evolve as the number of applicants qualified to run them declines. Managing the Twenty-First Century Reference Department: Challenges and Prospects explores the dynamics of leadership and management as well as a variety of other characteristics needed in a Head of Reference. It recognizes the increasing need for visionary leaders who can deal with shrinking budgets, soaring costs, expensive electronic resources, and high user expectations and provides you with practical advice on finding, training, and keeping these individuals.In addition to the training and recruitment techniques documented in this book, you will find extensive information on:setting and achieving goalscreating and maintaining a positive work environmenthow to deliver quality serviceshow to improve job satisfaction for library staffproblem solving strategiesthe importance of communicationmaking your reference department task- and employee-centeredManaging the Twenty-First Century Reference Department: Challenges and Prospects also provides an inside look at Oregon State University's Valley Library's new management model. The library's information professionals detail this new model's current function, potential hazards, and multiple advantages. The user-friendly information documented in this chapter and in the book as a whole makes Managing the Twenty-First Century Reference Department: Challenges and Prospects an essential read for any librarian or student of library studies looking to meet the demands of an increasingly technical field.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Managing the Twenty-First Century Reference Department: Challenges and Prospects. To get started finding Managing the Twenty-First Century Reference Department: Challenges and Prospects, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.
Pages
136
Format
PDF, EPUB & Kindle Edition
Publisher
Routledge
Release
2014
ISBN
1317955560
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