Read The Complete Guide - Providing Telephone Triage and Advice in a Family Practice: During Office Hours and/or After-Hours

The Complete Guide - Providing Telephone Triage and Advice in a Family Practice: During Office Hours and/or After-Hours

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Description:This manual describes the steps to establishing and maintaining an effective, cost-efficient telephone care system. Patient calls to family practices cover a wide range of medical conditions, and an effective system for telephone triage and advice is essential for ensuring quality care and patient satisfaction. Includes adult and OB/GYN examples as well as pediatric content to create a comprehensive guide to establishing and running a telephone triage program for the busy family practice. Topics covered in this complete "how-to" resource include: Planning the system and assigning responsibilities - Telephone triage and advice guidelines - Training of care providers - Job descriptions, staffing, and retention - Caller satisfaction and complaint resolution - Reimbursement for telephonecare - Legal issues and risk reduction - After-hours telephone care and triage - And much more!We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with The Complete Guide - Providing Telephone Triage and Advice in a Family Practice: During Office Hours and/or After-Hours. To get started finding The Complete Guide - Providing Telephone Triage and Advice in a Family Practice: During Office Hours and/or After-Hours, you are right to find our website which has a comprehensive collection of manuals listed.
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Format: PDF, EPUB & Kindle Edition

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ISBN: 1581101163

Description: This manual describes the steps to establishing and maintaining an effective, cost-efficient telephone care system. Patient calls to family practices cover a wide range of medical conditions, and an effective system for telephone triage and advice is essential for ensuring quality care and patient satisfaction. Includes adult and OB/GYN examples as well as pediatric content to create a comprehensive guide to establishing and running a telephone triage program for the busy family practice. Topics covered in this complete "how-to" resource include: Planning the system and assigning responsibilities - Telephone triage and advice guidelines - Training of care providers - Job descriptions, staffing, and retention - Caller satisfaction and complaint resolution - Reimbursement for telephonecare - Legal issues and risk reduction - After-hours telephone care and triage - And much more!We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with The Complete Guide - Providing Telephone Triage and Advice in a Family Practice: During Office Hours and/or After-Hours. To get started finding The Complete Guide - Providing Telephone Triage and Advice in a Family Practice: During Office Hours and/or After-Hours, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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The Complete Guide - Providing Telephone Triage and Advice in a Family Practice: During Office Hours and/or After-Hours

The Complete Guide - Providing Telephone Triage and Advice in a Family Practice: During Office Hours and/or After-Hours

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